/ Wie bestelle ich den Tierpass ? / Comment commander un passeport pour mon animal ?
Here we describe how to order the animal passport
The new menu "Passport" has three submenus:
"animals without passport" / "animals with passport" / "open orders"
"Tiere ohne Pass" / "Tiere mit Pass" / "offene Bestellungen"
"animaux sans passeport" / "animaux avec passeport" / "commandes en cours"
Click on the first submenu to get a list of your animals without passport (see picture below)
A list of your animals without passport appears.
Click "Order" on the line of the animal for which you want to order a passport
The line with the animal turns yellow (see below).
If you made a mistake (you do not want to have a passport for this animal), cliick "Cancel"
You can click up to 20 animals (no more, please). Also note that there is an "Order" button only for those
animals which have a transponder entered.
If you are ready with your orders, go to the top of the page.
You will see a summary of your orders, the total number of passports ordered and the total price
(note there is a discount when ordering more than 4 passports).
Click on "continue" to process your order.
You wll see a summary of your order (picture below). You can either change it by pressing "change order"
(for example, add more passports or remove some orders),
or cancel the entire order "empty basket"
If you are happy with the order, click the three check boxes making you aware of the information printed in the passport.
You can also choose the desired way of payment (the German bank is the default).
To complete the order, click on "send order".
You will be prompted by the picture below, showing a list of the animals for which you have ordered the passports.
You will receive an email with the invoice (amount to pay and information on the bank account you have chosen).
Please note that the passport is produced only after the payment has been received and will be sent to the addess given in your LAREU account .
/ Wie erzeuge ich einen neuen Adressaufkleber für den Tierpass ? / Comment créer un nouveau autocollant d'adresse pour le passeport animal ?
Here we describe how to generate an address label to be glued into the animal passport after the animal
has found a new owner.